Privacy Policy

1. Who we are

Innova Technologies Group Ltd ("Innova Group", "we", "us", "our") is a technology holding company registered in England and Wales (Company No. 17205930). Our registered office is 7 Stromberg Street, Anlaby, Hull, HU10 7ER.

We are the data controller for personal information collected through this website and our associated group companies. We are registered with the Information Commissioner's Office (ICO) under UK GDPR.

2. What information we collect

We may collect the following categories of personal data:

• Contact information — name, email address, phone number, and company name when you submit an enquiry or contact form.
• Communications — the content of messages you send us by email or through our website contact forms.
• Usage data — basic technical information such as browser type and IP address, collected automatically via strictly necessary cookies needed to operate the site.
• Professional information — job title, industry, and company details where provided in a business enquiry context.

We do not collect special category data (e.g. health, biometric, or financial data) through this website.

3. How we use your information

We use your personal data to:

• Respond to enquiries and provide information about our services.
• Manage and fulfil client contracts and service agreements.
• Send relevant communications where you have consented or where we have a legitimate interest.
• Comply with legal and regulatory obligations.

4. Legal basis for processing

We process your personal data under the following lawful bases:

• Legitimate interests — responding to business enquiries and improving our services.
• Contract — where processing is necessary to provide agreed services.
• Consent — for marketing communications, where explicitly given.
• Legal obligation — where required by applicable law.

5. How long we keep your data

We retain personal data only for as long as necessary for the purposes described above, or as required by law. Enquiry data is typically retained for up to 2 years. Client data is retained in line with our contractual and statutory obligations.

6. Sharing your information

We do not sell your personal data. We may share data with trusted third-party service providers (e.g. email platforms, CRM tools, cloud hosting providers) under data processing agreements that ensure your data is protected. We may disclose data where required by law or regulatory authority.

7. Cookies

Our website uses a small number of strictly necessary cookies to keep the site running smoothly — nothing more. We do not currently use analytics, advertising or tracking cookies. If that changes in the future, we will update this policy and ask for your consent before any non-essential cookies are set. You can manage cookie preferences through your browser settings. Disabling cookies may affect some site functionality.

8. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data in certain circumstances.
• Object to or restrict processing.
• Data portability where processing is based on consent or contract.
• Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, contact us at hello@innovagroup.tech. We will respond within 30 days. You also have the right to lodge a complaint with the ICO at ico.org.uk.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated via this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact us

For any questions or concerns regarding this policy or how we handle your data:

Innova Technologies Group Ltd
7 Stromberg Street, Anlaby, Hull, HU10 7ER
Company No. 17205930 — Registered in England & Wales
Email: hello@innovagroup.tech